Shipping Policy

Thank you for visiting and shopping at SafetyEx. The terms and conditions relating to shipping of ordered products are:

Shipping Fees

Our standard shipping fee is $ 14.95 for smoke alarm orders. For products other than smoke alarms the delivery cost may vary, and depending on the order value delivery costs may be zero. Delivery costs are shown at checkout and at the top of each category page.

Shipping Contractors

We use Australia Post and TNT for the majority of deliveries. You will be asked at checkout if you approve to have the delivery left at your nominated address if nobody is at the delivery address at the time of delivery.

Order Processing

Orders received before 12.00pm on any weekday will be dispatched the same day. Orders received after 12.00pm weekdays or on weekends will be dispatched the next working day. Dispatch of orders is subject to the product being held in stock.

Delivery Time

Depending on your delivery location delivery normally takes between 1 and 5 days.

Shipping Confirmation and Order Tracking

You will receive email confirmation of your order and be provided a tracking number for your delivery. Should you experience any problems with tracking or your delivery please contact our support team.

Returns and Refund Policy

If you wish to request a return/refund during the order shipment, please contact our support team. For more details please go to the Returns and Warranty page on our website.

Thank You

Thank you for shopping with SafetyEx.